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TierPoint

A genuinely mid-market-focused provider with roughly 40 US data centers in regional markets the bigger players skip. TierPoint combines colocation, VMware-based private cloud, DRaaS, and managed services — with the account attention a 200-VM shop rarely gets from a national brand.

Overview

TierPoint operates one of the largest regional data center footprints in the US — about 40 facilities across 20 markets, with a deliberate concentration in secondary cities (St. Louis, Oklahoma City, Spokane, Raleigh, and similar) where enterprise-grade facilities are scarce. The company was built through the combination of multiple regional operators and has kept a regional, relationship-driven sales and support model.

Its services portfolio mirrors the hybrid IT playbook: retail colocation, VMware-based private and multi-tenant cloud, DRaaS (including Zerto-based replication), backup, and managed services up through OS and application layers. For VMware customers, the hosted private cloud provides the familiar lift-and-shift path — TierPoint carries the licensing and infrastructure, you keep the vSphere operating model.

TierPoint's identity is mid-market. Its deal sizes, support structure, and engineering engagement are tuned for organizations running tens to hundreds of VMs — the segment hit hardest by Broadcom's minimums and bundle changes, and the one most likely to be under-served by hyperscalers and global colo brands.

The trade-offs are scale-related: no international footprint, less interconnection density than Flexential or Equinix, and a platform built market-by-market, so capabilities can vary somewhat between facilities. For a regionally concentrated mid-market company, none of that usually matters.

Why consider TierPoint for a VMware exit

Broadcom's licensing changes punished mid-market customers disproportionately, and TierPoint is one of the providers most explicitly built for that segment. It will quote a managed VMware private cloud, a colo cage for your refreshed hardware, or a blend — and its DR practice can put recovery in a different region without a separate vendor.

If your company operates in the regional markets TierPoint dominates, the local facility, local engineers, and shorter support chain are practical advantages national providers cannot match.

Honest pros and cons

Strengths

  • True mid-market focus — deal sizes and support tuned for 25–1,000 VM environments
  • Regional footprint puts enterprise-grade facilities near customers in secondary markets
  • Covers colo, VMware private cloud, and DRaaS under one contract
  • Zerto-based DRaaS with cross-region placement inside its own footprint
  • Relationship-driven account model; you are not a ticket number

Weaknesses

  • US-only, with capability differences between individual facilities
  • Less interconnection and cloud on-ramp density than the national fabric players
  • Cloud platform is solid but less productized than Expedient's flat-rate model
  • Managed services depth should be validated per-site during diligence

Who TierPoint fits

Best fit if…

  • You are a mid-market shop in or near one of TierPoint's regional markets
  • You value a local facility you can drive to, and named engineers who know your environment
  • You want colo, private cloud, and DR options quoted side by side from one provider
  • Your renewal pain is driven by Broadcom's mid-market minimums and bundling

Probably not a fit if…

  • You need international or coastal hyperscale presence
  • You want a pure cloud-native, API-driven platform experience
  • Your environment is small enough that multi-tenant cloud from a pure-play is simpler
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